QUESTIONS, ANSWERED
A clearer picture of Shift CME
What to expect before, during, and after your conference.
Planning
How does a conference work?
Choose your destination, dates and specialty. Your program includes journal modules and scheduled presentations. Presentations start at their scheduled times, rather than on demand. Review the program before you confirm. See each step.
Who can join?
Shift CME is open to physicians, nurse practitioners and physician assistants/associates. Choose your profession when you create your account or later in Profile; it is not printed on your documents.
Why do I need to be at the destination?
Shift CME licenses educational content for live conferences at designated destinations. Those licenses restrict use to the conference location, so you need to be at your selected destination to participate. Presentations start at their scheduled times as part of your personalized program.
Can I try a sample?
Yes. How it works follows an illustrative sample conference through each step, and you can swap, remove and confirm in its plan. It needs no account and creates no conference. If you choose “Start from this sample,” its destination, specialty and dates are saved in this browser to fill in the planner.
Can I change a confirmed conference?
Before you confirm, you can swap or remove sessions, or regenerate the plan. Choosing Confirm and lock itinerary locks the program. To change it after that, cancel the conference and plan a new one. Cancelled or incomplete confirmed conferences keep their confirmation.
Your study day
How do I open my conference?
Open the link in your conference email to go straight to your conference. You’re signed in automatically. Check in from your phone, then learn on your phone or laptop.
How long is a study day?
Study days run from 9:00 AM to 2:00 PM local time, with presentations starting at scheduled times. That leaves the rest of the day to enjoy your destination.
Where do I need to check in?
Select a destination from the destinations page. Check in once during your conference, within 20 miles of the destination’s designated center. Check-in is open from 6:00 AM to 10:00 PM destination time on any study day. If you haven’t checked in by 10:00 PM on your last study day, no participation is recorded. Enable browser location access; if your phone can’t confirm your location, you can confirm it yourself when you check in.
What if I am late or miss a day?
Presentations start at their scheduled times. If you join late, playback picks up where the session is now. After a presentation ends, you can review its slides and knowledge checks, but its audio is no longer available. For a Category 2 self-claim, document your own participation time.
How do I report less than full participation?
If you studied for less time than shown, email support@shiftcme.com.
Can I earn CME credit?
It depends on the session. A presentation or journal module offers AMA PRA Category 1 Credit™ only where its accredited provider offers a CME activity and supplies instructions for claiming it; then you claim it as that provider directs. That credit comes from the provider, not from Shift CME, and not every session offers it. Physicians may also self-claim AMA PRA Category 2 Credit™ for learning they judge meets the AMA’s requirements, and your Shift CME records can support that claim. Nurse practitioners and physician assistants follow their own certifying bodies’ rules: NCCPA lets PAs self-claim Category 2 CME, while AANPCB and ANCC require accredited contact hours, which Shift CME does not award.
Knowledge checks and evaluations are optional unless required for the AMA CME credit you choose to claim.
Membership & records
What does it cost?
Membership is $999 a year (introductory price), plus applicable tax, and renews at $999 a year until you cancel. It includes 21 conference days a year. Each conference uses 1 to 7 conference days. Members can add days for $40 each. Without a membership, one conference of up to 7 study days is $349, paid before you create it. Read about membership.
What is a conference day?
A conference day is part of your membership allowance, not a block of hours. Each study day of a conference uses one conference day. Days are held when you confirm and used when you first check in. If you cancel before then, they come back. Unused days end with your membership year. Lite covers one conference without using conference days.
How do referrals work?
Find your referral link in Account → Membership. When a colleague joins with it and starts a paid membership, you earn a $250 credit toward your next paid year, up to one free year ($999) per membership year.
Your colleague gets $250 off their first paid membership year. Credits add up and apply automatically. See the referral terms.
When are my documents available?
Your confirmation appears after it is prepared. We email your records automatically after your last study day. Once your last session ends, you can choose Get my records now if you’d like them sooner. If you submit the course evaluation before your records are prepared, it’s included.
Who can see my records?
Records are available through your signed-in account. Employers do not automatically receive access. Copies you export or share are outside your account. See the privacy policy.
Still have a question?
Ask about the experience or get help with your account. Please do not send patient information.